About Downtech

Real-time insights into outages and service disruptions – powered by user activity and advanced data analysis.

Who we are

outage.ae provides visibility into outages, connectivity issues and service disruptions affecting apps, websites and digital platforms. Users can report when a service is not working, helping identify issues quickly across a wide range of providers.

The platform is part of Downtech, a global network focused on monitoring service availability and performance. Our systems operate in more than 50 countries worldwide, including services widely used across the UAE.

How it works

Downtech is built on a simple principle: users often detect issues before official updates are published.

By collecting these signals in real time, we provide a clearer view of ongoing disruptions. Our systems analyse activity patterns and detect anomalies that may indicate outages or connectivity problems.

Downtech Office
We build systems that detect outages and service disruptions in real time.

How our data works

User reports

Users report issues as they experience them across services.

User feedback

Additional context helps identify specific problems and patterns.

Activity signals

Changes in usage behaviour can indicate emerging disruptions.

Advanced analysis

Our systems detect spikes and anomalies to highlight outages quickly.

What we provide

  • Fast visibility into outages and service issues
  • Insights based on real user activity
  • Regional and time-based monitoring
  • Available in more than 50 countries with locally adapted platforms

Transparency

Our data is based on real-time user input and automated analysis. Not every report confirms an outage, but it reflects what users are currently experiencing.